Why Reset Pairings on a Leader?
You Want to Reconnect Followers to a New Leader
If you’re combining multiple Outlet Pal systems or assigning Followers to a different Leader, you can avoid unpairing the Followers individually and unpair them all at once by doing it from the Leader.
Your Followers Keep Losing Connection/Flickering
If one or more Followers stop responding, flicker, or fail to follow the Leader’s power state, a quick reset can fix it. Resetting the pairings forces the Leader to rescan for a stable wireless channel to use for more stable connections going forward.
How to Reset Pairings On the Leader
Locate your Leader device. It’s the Outlet Pal plugged into the outlet controlled by your wall switch. The LED on the front should be steady when the switch is on.
- Make sure its Followers are turned on. When resetting, the Outlet Pal will send out a signal to tell the Followers to clear their pairing data. Make sure they are all turned on so they can receive the data.
Hold the button until the light turns off. Press and hold the button on your Leader for about three seconds. The LED will briefly turn off as it clears all pairings.
Release the button. Once the light turns off, release the button. The Leader will restart, and the LED will turn solid again when it’s ready.
Re-pair your Followers. Double-click each Follower to enter pairing mode (blinking light). Then double-click the Leader to link them. Once connected, the Follower’s LED will pulse gently.
That’s it — your system is now reset and ready for a clean start.
Note: If a paired Follower misses the signal from the Leader when you reset its pairings, it can be left in a state where it thinks it's still paired when its Leader is no longer paired. You'll have to unpair the Follower to allow it to establish a new connection.
Troubleshooting Tip
If the LED on your Leader stays off after a reset, check that your wall switch is in the ON position. The Leader only receives power when that outlet is active.