Guides

Unpairing a Follower

Why Unpair a Follower? You’re Rearranging or Simplifying Your SetupIf you’ve moved a lamp or appliance to another room that uses a different Leader, your Follower will still be linked to the old one. Unpairing clears that connection so you can link it to the new Leader instead. You’re Fixing a Follower That Stopped RespondingIf a Follower isn’t responding or syncing correctly, unpairing and re-pairing can often fix the issue. It resets the Follower’s memory so it can form a clean connection with the Leader again. What Happens When You... Read more...

Dealing with an Unresponsive Outlet Pal

Check the Indicator Light The light on your Outlet Pal tells you everything about its current state.Before doing anything else, take a look at the LED and note what it’s doing. If it’s off, pulsing, or solid on, that’s your first clue. Quick Reference Problem Likely Cause Fix Always Off Not paired Double-click to pair Always Off Paired to wrong Leader Hold button to unpair, then re-pair Always Off Out of range Move closer to Leader Always On Configured as Leader Triple-click to switch to Follower mode If the Outlet... Read more...

Troubleshooting Flickering Outlets

Why Flickering Happens Outlet Pal devices use a low-power wireless signal to stay in sync. The Leader sends steady “heartbeat” messages to each Follower, telling them when to turn on or off. If your Followers start flickering, it’s usually because those messages are being interrupted. Common causes include: Too much interference from nearby wireless devices Thick walls or metal objects between the Leader and Follower A congested channel that’s busy with other signals in your home The good news is that you can fix most flickering issues in just a... Read more...

Resetting a Leader

Why Reset a Leader? You Moved or Rearranged Your SetupIf you’ve changed your room layout, moved furniture, or relocated lamps to new outlets, your old Leader-Follower connections might not make sense anymore. Resetting your Leader lets you start fresh and create a setup that fits your new layout. You Want to Move the Leader to a Different Switched OutletYour Leader’s behavior depends on the outlet it’s connected to. If you move it to a different switched outlet, it’s best to reset so it can re-establish communication with your Followers from... Read more...

Outlet Pal Light Indicators

The Basics: One Light, One Button Your Outlet Pal has one button and one indicator light. Together, they control everything from setup to troubleshooting. You can double-click, triple-click, or long press the button to trigger actions. The light gives you feedback in real time so you always know what state your device is in. Quick Reference Device Role Light Pattern Meaning What To Do Leader Solid On Normal operation Nothing needed Follower Off Not paired Double-click to start pairing Follower Blinking Searching for Leader Double-click Leader to connect Follower Pulsing... Read more...

How Outlet Pal Works

Smart Control Without the Apps Outlet Pal lets you control multiple outlets in your home from a single wall switch without rewiring, Wi-Fi, or smartphone setup. It’s a plug-and-play system... Read more...